Contact

The purpose of this help desk is to answer customer's inquiries regarding the Pokémon Trading Card Game, hence we ask you to refrain from contacting this help desk regarding any subject unrelated to the Pokémon Trading Card Game. In addition, when contacting the help desk, please read the "caution" section below beforehand.

- Please review rules and Q&A carefully before sending an inquiry Rules Q&A

- Any personal information entered in the inquiry will be handled according to the "privacy policy."
By sending in an inquiry, you agree to the privacy policy. Privacy Policy

Nature of Inquiry

Type of Inquiry

For questions regarding 2024-25 Pokémon Asia Championship Series

Mark of Card in Question

Please select mark (can choose multiple)

Pokémon Trading Card Game Sword & Shield

Pokémon Trading Card Game Scarlet & Violet
Card in Question

Please enter all card names and combinations (e.g. Pikachu "Electro Ball", Litten "Combustion")

Nature of Inquiry

Nature of Inquiry

Name

E-mail Address

Please enter alphaneumerical characters (e.g. xxxxxx@pokemon.co.jp)

Please enter again for confirmation
Age

Caution

  • Depending on the type of inquiry, it may take time to reply
  • When filling out the form, please make sure you are not using characters that can only be displayed on certain devices
  • A reply will be sent to the provided e-mail address
  • Though we review all entered information, please note that we may not reply to the inquiry if it includes the following content:
    - Inquiries regarding rules of cards included in products with an unpublished card list
    - Suggestions and requests
    - Inquiries regarding future production plans or in stock dates of products
    - Availability of products at certain stores
    - Reports of items and supplies that infringe copyright
    - Business inquiries such as marketing and adverisement offers
    - Other inquiries unrelated to the Pokémon Trading Card Game (e.g. other Pokémon products or services)